Continuous network development
In awarding Test in-Test certification, Umlatin said Smart recorded 692 marks out of a maximum of 1,000 in the benchmark survey. This score includes the performance of the smartphone in terms of broadband coverage, download speed and delay. “Since mid-April, Smart has shown an upward shape in their Umlad scores, unlike their competitors,” Umlad said, adding that Smart’s scores “reflect continuous network growth.” Umlad noted the “clear gap” between the Smart and its competitor. In Metro Manila, for example, Umlad cites that over a six-month period, Smart showed “50% higher maximum performance rates” compared to its competitors. “Our unique testing and scoring system focuses on the customer’s network experience and covers a wide range of mobile services, including popular applications. We see that Smart is ahead of the overall competition. This is particularly significant in a large country such as the Philippines, and shows that the operator continues to invest in its network.” Says Hakan Ekmen, CEO of Umlat.
PLDT Senior Vice President for Network Planning and Engineering Mario G. According to Tamayo, the Smart 2017 has gradually adopted umlatin strict standards. The structure of Umlat is based on an integrated measurement system that covers the majority of the population and key areas of mobile use. “Since 2017, Smart has adopted a focus on measuring true CX performance with a focus on global mobile QoS benchmark standards. Despite the standards being strict every year, Smart continues to beat these real QoS tests by a huge margin, ”said Tamayo. “We are constantly monitoring our progress through the lens of third-party independent global rating agencies such as Umlad. Our work will not be suspended, especially in times of disaster. We will continue to invest so that our country can further connect the people,” Tamayo added. .T & Smart’s nationwide, fully STN-based, vision and IP traffic network, launched in February, has helped companies respond to the increased customer demand for data, said PLDT chief technical and information consultant Joachim Horn.locks due to COVID-19. “This new technology has enabled us to control the distance, add capacity, enable services, improve and manage the user experience, and as a result we have been able to cope with the massive increase in traffic and be able to do 95% to 98% of work from home. Uh, ”he said. PLDT and Smart have previously announced that they will accelerate the transformation of their transport network, which is key to delivering cutting-edge technologies such as 5G, LTE and fiber-to-the-home. The multi-year digital transformation journey began in 2017.
Design for peak performance
Horn also stressed the importance of ‘design for peak performance’ to provide a consistent customer experience at a consistent level of data traffic. “We have to design only for the average — we have to design for maximum performance,” he said. “Only then can we cope with the peak performance at the busiest time of the day so that our network can serve all customers at the service level we promised.” These network initiatives make up the bulk of the ongoing investments in the PLDT Group’s network, which from 2015 to 2019 was approximately P260 billion. As its network output picks up speed again following the easing of locking restrictions, PLDT has balanced its target capital expenditure for 2020. P70 billion or more. Operating PLDT and smart services is PLDT’s most comprehensive fiber network, now at 395,000 kilometers as of the end of September. This fiber network supports Smart’s mobile network by providing high capacity connections to its LTE base stations.
In 2019, the Smart was awarded the “Best in Test Award” and had the best and broadest 4G / LTE coverage and the fastest upload and download speeds. The German-based company also said that Smart provided the best network performance during the 30th Southeast Asian Games in December 2019. As the official telecommunications partner of the 30th SEA Games, Smart uses the largest MIMO, LTE and LTE-enhanced technologies to ensure the best customer experience at three key competitive locations, particularly for mobile data: the Mall of Asia Arena in Pasai, the Philippine Arena in Bullock and the New Clark City in Dorlock. Umlad said. With over 200 mobile networks in more than 120 countries around the world, Umlat’s network definitions are widely accepted as the global de facto industry standard.
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