The Center for Consumer Protection is suing Media Mark and Saturn. Part of the PlayStation 5 release is that retailers are misleading customers and accusing it of illegal practices.
Saxony Consumer Center sues MMS e-commerce GmbH According to a GameShortShaft report, this is about launching the PlayStation 5 on the MediaMark and Saturn, powered by GmbH. The Consumer Advisory Center has asked Media Mark and Saturn to suspend the lawsuit. Unanswered, the court now follows.
The Consumer Advisory Center accuses two specialty stores of “misconduct business practices” and “anti-consumer protection practices” in the wake of the PS5 release. Reason: In fact, the PlayStation 5 must be delivered to pre-order on November 19, 2020. Deliveries were initially delayed. Media Mark and Saturn only said that the PlayStation 5 will reach customers soon.
Buy PlayStation 5: When will the new console products be available?
Waiting for PlayStation 5
However, most of the distribution was postponed to 2021. Pre-orders had to be paid for their PlayStation anyway. However, this is contrary to Media Mark and Saturn’s General Terms and Conditions (GTC), criticizing the Consumer Advisory Center. It stipulates that the purchase agreement ends only when the goods are shipped or confirmation of shipment is received.
Can’t expect a quick result. Judgment can only be expected in ten to twelve months, according to the Consumer Advisory Center. After that, the parties can still appeal, which will further delay the whole matter. However, headquarters may set an important precedent because many retailers use similar terms and conditions.
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