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Unable to connect, here’s how to fix the problem

This morning, again, there were some bugs and recessions on CNET’s May Clasla La Maison stage. Not all users fall victim to this and some can log in without worry. The system claims that this is actually a browser problem, but not the server.

Credit: Unsplash

Clearly, distance education sites have great difficulty in functioning properly. When they launched last March, the CNET and ENT sites did not support simultaneous loading of visitors, which led to Subsequent crashes. Restart in early April: My class at home encountered a major crash, preventing users from connecting. This Monday, April 26, the start of the new school year, fortunately we did not describe a problem of this magnitude. However, many middle and high school students Still faces some difficulties.

While most of the 6.5 million students returning to school today are doing well, others are not so lucky. This is a simple delay, when annoying but unacceptable, Some buttons simply refuse to respond, Connection to the portal is impossible. However, the Ministry of Education has promised to do what is necessary during the school holidays to avoid duplication of technical concerns.

How to connect with my class at home without problems

The server capacity has been increased to accommodate a larger number of visitors, while their security has been improved to prevent cyber attacks that have been attacking the platform for weeks. At the same time, CNET confirms it Everything should work normally. 733,000 students were able to attend their class as usual, max 285,000 simultaneous links Observed at 10 a.m. today. But what about others?

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CNED explains that it contains “Posts on Twitter are related to browser issues, not site related. The concerns are on the side of Ma Classela Myson, but there are users. Some browsers may have problems as we update the virtual classroom. ”. If the system does not bother you from forgetting your password, as indicated by the system, changing your browser should be sufficient to resolve the issue.

The platform really works Perfect in Chrome. We were able to test in the editorial office and be able to confirm that the browser manages to access online classes without any problems. No other errors were found. The same care in Firefox, No failure should be denigrated. On the other hand, it would seem soEdge faces some issues With the CNED site, for a reason not yet known.

How to install Chrome or Firefox to access my class at home

So if you can’t connect to your online class we recommend downloading one of the two browsers. Here’s how to do it:

  • Meeting What a site In Chrome or This one Pour into Firefox
  • Click Download Chrome Or Download Firefox
  • Open the downloaded file
  • Follow the installation instructions

At the same time: Blanker accuses OVH of being responsible for errors in distance learning, the host denies

If the problem persists, CNET indicates that the solution is to clear the cache and restart the browser. Here’s how to do this in Chrome:

  • Click the drop-down menu at the top left of the window
  • Looking inside Additional Tools> Clear browsing data
  • Select the desired period. To delete everything, select All times.
  • Dick Cookies and site data And Cached images and files
  • Click Clear data

The process in Firefox is a bit different. Here’s how to do it:

  • Click the drop-down menu at the top left of the window
  • Click Options
  • Select Privacy and security
  • Section Cookies and site data, Click Clear data
  • Dick Temporary web content, Then To clear

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