iPhone Photos Editing Could not download photos or videos

Some iPhone and iPad users received the error “Image could not load” with the message “An error occurred while loading the high quality version of this image”. Unfortunately, the same error can occur when trying to upload a video. Below we will discuss the causes of this problem and how Apple users can change it.

How to fix iphone by uploading the best version of this photo or video

By default, the iPhone is configured to load high quality photos and videos into iCloud storage. Once uploaded, non-standard thumbnails will be saved and the original photos will be deleted to save storage. When the user opens the photo, the high quality version can be downloaded and viewed in the authenticity of the original image. However, sometimes for some reason or other it is not possible to load high quality videos or photos on the phone.

If the iPhone or iPad shows that photos or videos cannot be uploaded, it means that the high quality version of media found in iCloud cannot be accessed. There are several possible causes for this, and we will explore:

• Storage is packed
• The iPhone or iPod is not connected to the network
• The device must be restarted
• iCloud has crashed
• The device needs to be updated

Storage is packed

Suppose the user’s phone memory is full. In this case, there is no place to download the high quality pictures and videos they are trying to access. Those who encounter this error should check the public internal storage systems and see if there is adequate space.

The iPhone or iPod is not connected to the network

If you do not have internet access on an iPhone or iPad, you will not be able to download photos or videos from iCloud. Make sure the device is connected to the network. If you are using mobile data, be sure to use Photos Apps Mobile Data to download in settings.

The device must be restarted

Sometimes the only thing users have to do to fix such an error is to restart their device. Enabling the iPhone or iPad can prevent this random error from happening again.

iCloud has crashed

This rarely happens, but sometimes the iCloud server fails. If all other services on the device are working fine, check if iCloud is currently down. If the website goes offline, your iPhone or iPad will not be able to access the storage server to download high quality photos or videos.

The device needs to be updated

Sometimes operating system updates change how certain applications work. For example, a recent update may change the way your iPhone or iPad connects to the iCloud Photos server, and iOS or iPadOS may need to be updated to restore this functionality.