Video. Lack of PlayStation 5 in stores: “Customers are tired of waiting”

Hold on a second PlayStation 5 It has become a real obstacle, a treasure hunt. Sony’s new console has been released Already several months, Continued from reserves last November and around the world. At most online shopping sites, prices have skyrocketed. In stores, the PS5 is almost nowhere to be found. “I only get two a month. Customers are tired of waiting, ”explains Frederick Rivero, manager of the Retro Game Play store (Paris XI). “I had to stop bookings because Sony didn’t follow through”.

With the PlayStation 5 selling more than 4.5 million copies as of December 31, most of the available inventory was pre-booked by consumers several months ago. Since then, the Japanese console manufacturer has struggled to respond to increased demand, poor anticipation of production chains and a recession linked to epidemics. “Since it came out, we’ve been looking around the stores from time to time,” says Illan, who is actively looking for a PS5 for his sons. “We have a PS4, we are not helpless. (…) But we have already bought the TV that goes with it, now we need a console.”

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For their part, online sales sites are taking advantage of the shortage to increase prices, with some fraudsters sometimes reselling their consoles to three times its value. “A customer bought a PS5 for 1000 euros and then was stabbed by thieves,” recalls Frederick Rivero, who was forced to note that the console’s release was “really crazy”. “We hope Sony will make restarts so that prices can be right again and everyone can enjoy the PS5.”