Ritre sends me on computer fraud and SIM swap cases: AGCOM’s advice – MondoMobileWeb.it

In the chapter on January 14, 2021 of Ritre sent me, Focused on broadcasting practice SIM Swap, Presence Enrico Maria Cottukno, Deputy Director of Consumer Protection at AGCOM.

As is known, the Italian Communications Commission is involved In contrast to fraudulent practices related to personal data and SIM data theft.

In fact, something is already going on General consultation A scam involving changing the SIM of an unsuspecting customer to improve the law and reduce the cases of so-called SIM swap.

The risk of bank fraud and after a service connected with users who have been deceived by creditors and seen their money stolen, Ritre sent me To talk more about SIM relocation, open a contact with Dr. Kotukno.

This was confirmed by the Deputy Director of Consumer Protection at AGCOM The amount of SIM swap scams has increased significantly since the beginning of summer, Mainly for conducting bank frauds.

The Authority has received several reports of cases of SIM replacement being transferred to another operator or allegedly stolen and tampered with without the knowledge of the user who actually owns them. It is therefore necessary to initiate the above-mentioned general consultation to identify with the operators Solutions that make SIM theft impossible or difficult.

In this regard, the SIM transfer of an unknown user by an unauthorized third party was briefly recalled. Particularly dangerous practice, Because this will allow the latter to avoid security procedures Home Banking Services And retaining other confidential data of a different nature.

Therefore, there is a proposal of authority in extending the duty to identify this matter in the case of SIM replacement as well, thus verifying that the actual owner is requesting replacement. Also, notification systems are predicted, For example via SMS or email For numbers and addresses previously verified by the actual SIM holder, notify you of the replacement attempt and prevent it in a timely manner.

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Dr. Kotukno was also asked about Compensation procedures of credit institutions, Which, according to the broadcast, usually charges liability for fraudulent access to customers who fall into the trap set by unknown individuals, even in SIM swap cases.

In this regard, Cotukno pointed out that AGCOM is still working with partners Improve the security of online bank accounts, Makes the money transfer process more secure.

However, given the complexity of the criminal case, it is important to try, according to Kotukno. Separately, and upstream, it reduces the risk of getting caught in a scam Fishing By some tricks.

With a stern note to the home bank, Kotukno recalled, for example, that the bank had no reason to send an SMS with a clickable link or to contact its customer by phone from a number other than a known and official one.

Generally, the customer should only trust the original communications and contact the bank only through a known number or official assistance services, without providing data that there is no reason to ask the bank.

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