“Not very pleasant”: Stiftung Warrantest Criticizes HP Printers

Bankruptcy to HP: Well-known printer manufacturer Stiftung should present warranty reviews. A compulsion is criticized, with which many owners of the HP printer have to catch up. But product testers know a way.

No everyday device has stopped like a printer in the past. Although cell phones, televisions and even stoves have become more intelligent and user friendly over time, printers have stuck in the technological stone age. The opposite is worse than continuing to deny progress: being forced to use apps, user accounts, and more. How not to do it has now been proven HP.

Stifting Warranty Criticizes Mandatory Usage and User Account Requirement for HP Printers

Who Scanfunction A HP Comptroller To be used Mandatory HP Smart Application An application like Stiftung Warentest Announced. Simply downloading the app is not enough, however, for owners of HP printers An HP account using your email address Use it to sign in to the app. It “Not so sweet“, Criticizes Stifting Warrant, Because this is the main function of the printer. Accordingly, HP printers were rated for testing and only came in the service segment Quality Adequate (4).

When asked why HP needed a user account via the HP Smart app for scan functionality, the manufacturer weighed in on the stifling warranty. Accordingly, a user account is required to enable “simple and effective application of certain HP smart and / or printer functions”. This includes, for example, customizing an application or printing it on the Internet. HP does not provide an explanation of why you need a user account for a basic function. According to the printer manufacturer, the basic functions can be used without an application and user account, but in HP’s Own Quick Start Guide describes the HP Smart app as “required”, Complain to product testers.

What you need to know about printers:

The easiest way: use the fax and scan tool in Windows

Schifting Warrant offers a way out of scanning embarrassment: HP printer owners should also scan Do not use the manufacturer’s software. Other programs also provide this functionality Windows Fax and Scan Tool In the Microsoft operating system. You can set up a user account by scanning without downloading the HP Smart app.