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My Bowler Account: How to Use It Properly?

My Bowler Account: How to Use It Properly?

With over 25,000 home appliances and multimedia equipment specifications, Boulanger offers its customers a wide selection. Delivery within an hour in the capital, the next day across France, 7 days a week Support, ordering, adjusting, assisting in handling equipment … The services offered by the brand are numerous, for the best customer satisfaction. To place an order on the Boulanger website or app, you must have a customer account. The latter allows you to track your orders and deliveries, trace all your invoices, share feedback on products you purchase, update your personal data, or access the after-sales service online. Everything you need to know is here.

Click here Discover Baker offers

Why and how to create a Boulanger account?

One Baker account Offers you various opportunities. First, it allows you to order items through the website and can track the progress of your order. In the event of a problem, you can easily obtain repairs such as a transfer or cash back. You can download invoices and access all the essential features.

Creating a Boulanger account is very easy. All you have to do is sign in to the homepage and click “My Account” in the top right. Since then, you have 2 options: If you already have a Boulanger account, enter your username and password or create one. If you are in a second situation, ask yourself, “New customer?” Click “Create My Account” below. “.

It is necessary to enter the identifier (email address or mobile number), password, your status (professional or personal) and your contact details. At this point, you can fill up on a favorite store, although this is not mandatory. To create your Boulanger account and secure it, an activation link will be sent to your email address.

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What to do if I forget my password?

If you forget your Baker account password, you can reset it. The process is very simple. Click the “My Account” icon at the top right of your screen, and then click “Connect.” After that it is necessary to click on the link “I forgot my password” located under the “Password” field. Enter your email address, check the check box, and then click “Send”. After a few minutes, you will be sent an email indicating your new password.

How do I get Boulanger customer service?

If you have trouble using your account, you can access it Baker customer service In order to get help. To do this, you have different options:

  • Website: Frequently Asked Questions or Live chat
  • By phone : By dialing 3033 from France or +33 800 30 30 11 from abroad (free service and calling)
  • On social networks (Facebook, Twitter and Instagram)
  • Via email At: [email protected]
  • By mail to the address : Customer Service, 1 Avenue de la Motte, 59810 LESQUIN.

Regardless of the preferred communication channel, an answer will usually be provided to you as soon as possible.

Baker: A special account with card b?

Most loyal customers are invited to join the Boulanger Loyalty Program: The Card b. The latter sells for 20 and is valid for 2 years. This is a unique card that provides access to various benefits. In fact, throughout the year, your purchases will convert your euros into loyalty checks. 2% of all your in-store and online purchases, 5% on ink cartons, video games and software, special offers, birthday benefits … Boulanger B Card is available on simple request at the member store.

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If you want to go further, you can subscribe B + card Online, an additional € 10 per year. This allows you to benefit from financing solutions tailored to your needs. Once your B + card request is verified, you will receive it in the mail within 7 business days.

If you have any questions regarding the Boulanger B + plan, you can access the dedicated customer service. The latter 03 20 49 58 84 (free service + call fee), available by phone from 9am to 6pm Monday to Saturday. Teams can also be contacted by mail at the following address: B + Card Customer Service – Avenue de la Motte – 59810 LESQUIN.

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